Announcements
Irregular Hours for the Unforeseen Future.
Hello!
First, please know that we value all of our customers who come sometimes great distances to our stained glass/fused glass/mosaic glass store.
What some of you may not know is that just we two are the stained glass-fused glass knowledge keepers, storekeepers, teachers, designers, commission builders, and repair technicians. On Saturday we have help and a wonderful person that comes in during the week to keep the store looking and smelling great.
We are also the sole caregivers for our elderly members of the family. We take care of their comfort, their well-being, their medical visits, their housekeeping and food; and their general satisfaction.
We are also building a home to give greater mobility and access to our elderly and disabled members of the family. This house has no stairs; has doors, hallways, and bathrooms that are wheelchair accessible; and has lots of sunny windows.
We are also builders (not on purpose!) Our building contractor became injured and will be out for 6-8 weeks, so we are also now the main contractors for the home. We are learning as we go how to communicate with sub-contractors, keep to the plans, schedule everyone, make sure everyone has the materials they need, keep people to schedule so that the next professional is not delayed, and keep progress moving forward. We also have to go on hunts to find the fixtures, hardware, and a myriad of things that we had no idea we needed!
We are also attempting to downsize two households before moving day. This is somewhat traumatic for our elder family members so we are working that in whenever we can get some time. Charities that pick up furniture donations only come during business hours.
Unfortunately, doing all this means that sometimes we are late coming in or that we have to leave early. We cannot help this as taking care of our elder family will demand business hours doctor visits and builders will need prompt responses to their issues.
We will change the hours on google if we know of a Dr visit coming up or other scheduled meetings. We will also post it on this website and Facebook. Of course, there will be a sign in the door saying we will be late but that doesn't do much good for people who have come to Oak Grove just to find out we are closed or will be delayed opening!
We ask that you please take a few moments to call us before coming to see us just to make sure we are here. 816-525-8088. This will forward to Rebecca’s cell phone so no matter where she is, she can answer the call - if possible. If she cannot answer the call, please leave a message. We will call you back as soon as we can.
Thank you for your forbearance, patience, and loyalty. We do appreciate and depend on each of you.
Curtis and Rebecca Hite
Bad weather policy
To all our wonderful customers:
When the weather service issues a storm warning, please plan ahead so you do not have a glass emergency. Look at your supplies and come in while the driving is good to pick up what you need.
We will not be open during storms because;
1. My auto insurance deductible is higher than the value of my car.
2. Driving when conditions are hazardous is for emergencies only. Be kind to the police, highway patrol, EMS people, snowplow operators, and tow truck operators. Only go out for a true emergency.
3. I am old enough and wise enough to know that wrecks hurt and are expensive.
4. Paying for electricity, heat, and employee salaries while setting in an empty store during bad weather is really depressing.
5. Paying for all that so one person can come in for $8 worth of glass is worse than depressing.
6. I am getting old and my back hurts. Shoveling snow is reserved for AFTER the storm is gone.
7. Again, I am getting old and my back hurts. Chipping ice during an ice storm makes me even crankier.
8. We do not plow our lot until the sun shines and the temperatures are above freezing so it may be several days after a storm before we are open.
Thank you for your understanding. Online shopping and the normal struggles of a small business has made this a challenging year. We feel that we would be fiscally wise to save infrastructure money during bad weather so we can still be here when you need us. IF it truly is a glass emergency, call me at 816-525-8088 and I will do my best to arrange to meet you here. It takes me 32 minutes on good roads to get here so it may take a lot longer on bad roads.